an unproved theory but hold the funds from all the players deposits which where bought you could say at the agreed value before the spike wait until it spikes then pay erveryone what they were surposed to get hey you got a cool half million sitting from left overs. back to the bitcoin like i say i was paid back the missed deposit painful and also days later but just thought I'd let any one no i discussed with a suppport rep within the btc community about the timing of these lost deposits multiplayers where affected and this was at a time just before btc spiked massively. coinjar swipe card instant spending in any eftpos type sale.
i have lots of times withdrawn for 5 6 times my by in and receive the money as bit coin within in a day 2 at the most. As far as aussie options not much we can do nut play on less trusted sites like this they have no license or commission so take that on board. I m guessing as this post is old your sorted ny now this happened to me also on 2 occassions i always got my money though the first time i got paid back they paid me my deposit in AUD value not in USD explain this to live support was extremely painful they paid me the owed conversion difference.